Systems Trainer

Systems Trainer
(Interim/Fixed Term)
UK, North West, Home Based (With travel UK/Europe/RoW)

About us
A dynamic global manufacturing organisation supplying a vast range of high performance fluid sealing products and associated knowledge-based services to virtually every industry sector. With state-of-the-art skills in materials technology, particularly relating to elastomers, polymers, composites and engineering plastics plus extensive expertise in precision machining of exotic alloys for metallic seals, and tension control fasteners for bolted joints. Our worldwide group of companies has 11 operations and a further 40 spread across Continental Europe, Australia, New Zealand, SE Asia, South Africa and the USA.

The Position
Project Keystone is James Walker’s digital transformation programme ensuring common processes, common ways of working and a common ERP solution known as Syteline CSI throughout James Walker. The programme is made up of several workstreams and impacts all JW sites.

The Systems Trainer plays a crucial role in educating colleagues on how to effectively use Syteline CSI and the role’s primary responsibility is to ensure colleague proficiency in using the applications.

Purpose

• Work as part of the Keystone Programme and support the global roll out of Syteline

• Identify, plan, deliver and evaluate training on existing, proprietary and bespoke systems and processes according to business requirements and organisational needs

• Provide high level learning and development service and support to the JW business

Key responsibilities

• Establish and maintain close working relationships within the business to ensure consistent and successful Keystone project delivery

• Take the lead where necessary in the system training roll out, providing guidance to the Lead Systems Trainer and process experts

• Recommend appropriate approaches to training requirements

• Produce user acceptance testing scripts, perform user acceptance testing and advise on business change implications to support and enable the implementation of Keystone

• Design, test and review training materials and documents such as handouts, manuals and exercises

• Plan training sessions according to objectives and key deliverables of the project(s), including comprehensive training plans and trainer notes

• Prepare the learning environment and resources, including setting up IT equipment where appropriate to ensure that the learning environment and resources support learner needs

• Cultivate and support a network of experts to communicate and promote best practice

• Deliver systems training through a blended approach to colleagues, traveling to locations to deliver training face to face or delivering over virtual tools such as Microsoft Teams

• Evaluate the effectiveness of training and learning outcomes and adapt existing material based on business feedback where appropriate

Experience/Qualifications:

• Excellent interpersonal/communication skills (Verbal and Written)

• Design of technical course material (Essential)

• Ability to relate and adapt a range of training methods to business processes and practices (Essential)

• Ability to coach and mentor others (Essential)

• Experience of planning and delivering systems training to end users at all levels (Essential)

• Experience of creating training documentation and delivering training (Essential)

• CIPD in Learning and Development qualified or equivalent (Preferred)

• Experience working with ERP and/or Human Resource (HCM) systems (Preferred)

• Working in a manufacturing environment (Preferred)

You are advised to view our General Data Protection Regulation Privacy Notice. This will explain what personal data we will hold about you, how we collect it, and how we will use and may share information about you during the application process

For further information or to apply to the position please contact Christopher.Campbell@JamesWalker.biz