Help Centre

About Us

Help Centre

Help CentreWelcome to the James Walker help centre page, where you can find answers to the most frequently asked questions.

We are continually updating the James Walker website content to accommodate new products and services and to provide our customers with a better experience by making it as easy as possible for everyone to find the information they need.

If you have any questions or issues our technical and sales teams will be happy to help you - simply click the enquiry button on any product page, submit your question and one of our team will reply as quickly as possible.

If you can't find what you want, simply contact our marketing team who will be happy to help.

Help Centre

I want to email an enquiry, what should I do?

There is an enquiry form on each product page that will send your enquiry to the most appropriate technical team.

Help Centre

How do I find my nearest contact?

Follow this link to our contacts page, contact details are provided for each country, listed in alphabetical order.

Help Centre

There's no company in my country, what should I do?

Our International export team will be able to guide you to your nearest distributor of James Walker products.

Help Centre

I have a technical question, who should I contact?

There is an enquiry form on each product page that will send your enquiry to the most appropriate technical team.

Help Centre

Where do I find details of your manufacturing sites?

Follow this link for details of our manufacturing sites. Contact details are provided for all our manufacturing sites.

Help Centre

Where's the document download page?

Follow this link to our document downloads, all documents will open in a new window or can be downloaded to your computer.

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