The 2022 Customer Satisfaction Survey

View the results of our 2022 survey here.

The 2022 James Walker Customer Satisfaction Survey involved 374 customers chosen at random from all industries and all parts of the globe.

Downloading this document provides the following information:

Summary from our Chief Executive Officer
Best performing areas
Trends
Feedback

Downloads

CSAT 2022

English pdf (1.8 MB) Download

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If you feedback or would like to discuss any aspect of Customer Experience, we would love to hear from you. Contact us via our online form, selecting 'General/customer service' from the drop down menu.

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At James Walker we work together with our customers to engineer a safer, more sustainable world.

Think of James Walker as an extension of your own resources and tap into over 140 years of engineering and materials expertise.

Our experts share their knowledge on issues concerning sealing, bolting and best practices for installation and maintenance.

Do you have a project, engineering or materials challenge? Provide us with your details and one of our experts will contact you to discuss it.

The 2022 Customer Satisfaction Survey

CSAT 2022

Tell us what you think