Your rights in relation to how we collect, store and use information about users of this website.
This privacy notice covers jameswalker.biz, the data we collect from you when you use this site and when you contact us using the details on our contacts section. We are required to notify you of this information under UK GDPR (meaning The Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 and The Data Protection Act 2018 and other UK data protection legislation as implemented from amended from time to time).
These are our reasons for collecting your data, what we do with it and what your rights are.
Who are we?
We are James Walker Group Limited, company registration number 176600, incorporated in England and Wales which, together with our subsidiary companies, forms the James Walker group of companies. You can email us directly or call us on +44 1483 746 146.
Purpose of processing
We process your personal data to respond to enquiries and provide you with information about our company, our products and services and, if you visit our premises, to manage safety and security.
Basis of processing
We process your personal data on the basis that it is in our legitimate interest to do so in the following ways:
You can object to our processing at any time by emailing us directly or by unsubscribing from our emails. If you object to our processing and we decline to action your objection then we will tell you our reasons for doing so.
If you visit our premises, we will process your personal data, including by the use of CCTV, on the basis that it is in our legitimate interest to manage the safety and security of visitors, our staff and our premises.
Special Category Data
There are additional rules we must follow if we collect certain types of more sensitive data, known as Special Category Data which would include details of your ethnicity, beliefs, health and sexuality. However, we do not collect any Special Category Data about you.
What personal data do we collect, hold and process? When you visit jameswalker.biz, and if you consent to the relevant cookies, we collect information about how you use the website and the device(s) that you use to access the website. This includes typically the following information about you:
If you provide the following data, we will collect, hold and process it. This would include:
Do we ever share personal data?
We will share your data if required to do so (a) to meet our legal requirements or (b) by a legitimate law enforcement agency or (c) if we have a legitimate reason to do so.
We will never share your data with third parties without a legitimate reason and a lawful basis to do so.
How do we keep your data secure?
We take the security of your personal information very seriously: we have put appropriate organisational safeguards and security measures in place to protect unauthorised access to, or use or disclosure of your personal information.
You have a number of rights relating to the processing of your data, if you would like to use them then please email us directly.
We won’t charge you for doing any of the following; however, we may make a charge in the case of frequent repeat requests:
How long do we keep your data for?
We will keep and process your personal information for as long as necessary to meet the purposes for which it was originally collected.
There are a number of factors influencing how long we will keep your personal information, including:
What happens when I follow links to other websites?
Transferring your data
We may transfer your data to a company within our group of companies outside the United Kingdom, for example, if you contact us in relation to a product/service provided by one of those companies. If this is the case, it will be transferred on the basis that (a) that country, territory or organisation is designated as having an adequate level of protection, (b) that the organisation receiving the information has provided adequate safeguards by way of standard data protection clauses or (c) by way of compliance with an approved code of conduct.
Whether we transfer your data within or outside the United Kingdom we will always ensure that we have a lawful basis for doing so. This will normally be that it is in our legitimate interests to make the transfer, in order to manage and respond to your enquiry or to carry out our obligations arising from any contracts entered into between you and us.
If you consent to the use of analytics cookies, or submit an enquiry form via our website (for which use of the reCaptcha feature is required), then certain data may be transmitted to and stored by Google, Inc on servers in the United States, as detailed in our Cookie Notice and Contact Us form. Google’s own terms and conditions and privacy information can be found here https://policies.google.com/privacy?gl=uk
Making a complaint
To make a complaint please email us directly. You can also contact the Information Commissioner’s Office (ICO) on their helpline +44 303 123 1113 or online at www.ico.org.uk. If you contact the ICO they will normally ask you to contact us first.
Want to discuss your project, engineering or materials challenge expert to expert? Simply provide us with your contact details and a little information about the application you are working on, and one of our experts will contact you as soon as possible.