Internal Sales Representative

📍 Location: Ålesund, Norway

Are you a technically savvy sales professional with a passion for solving industrial challenges?
At James Walker, we engineer world-class sealing solutions for the most demanding applications across oil & gas, power generation, chemical processing, marine, and heavy industries.

We’re looking for an Inside Sales Representative who can provide internal commercial support to the field sales team, ensure customer expectations are met and service levels exceeded.

What You'll Do – Your Mission:

As an Inside Sales Representative, you’ll be part of a focused and successful sales team aiming to exceed sales targets aligned with the business objectives.

Your key responsibilities include:

• Manage customer interactions, build relationships, and handle inquiries, complaints, or returns

• Generate, follow up on, and convert sales leads and opportunities

• Prepare quotes, process orders, and communicate requirements to internal teams

• Support field sales with prospecting, handovers, and sales strategy execution

• Maintain customer records, use IT systems effectively, and track progress toward sales targets

• Participate in meetings, training, and continuous improvement initiatives

What You Bring:

Essential Skills & Experience:

• Strong communication and negotiation skills

• Commercial awareness and customer-focused mindset

• Good organizational skills and attention to detail

• Knowledge of delivery and payment terms

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

• Previous experience in customer service or sales-oriented roles

• Applicants must have native-level proficiency in Norwegian and professional level of English

Preferred:

• Product, industry, and manufacturing knowledge

• Basic technical skills, including reading engineering drawings

• Decision-making, problem-solving, and presentation skills

• Experience with customer visits

• Engineering and sales-related qualifications

Why James Walker?

We’re a globally trusted name with over a century of engineering excellence. At James Walker, you’ll:

• Join a market leader trusted by major global industries

• Work in a role where technical skill meets selling

• Get autonomy, flexibility, and real ownership in your job

• Have access to training, support, and career advancement opportunities

James Walker Values and Behaviours

Our values and ethos are central to the way we do business. They help to shape the culture of James Walker by defining the behaviors we expect from each other and guiding us in how we make decisions.

Treat others as they would like to be treated

Share your experiences and always welcome feedback

Earn people’s trust; see things from their point of view

Never stop learning; recognise failure and celebrate success

Understand our customers and what they need

Be an expert in what you do

Give your work the personal touch, showing people, you enjoy what you do

Deliver great service and make someone’s day

If something goes wrong, amaze people with a dazzling recovery

Make things happen and give it your best

Get it right first time and never pass on a fault

Keep your promises

Inspire others by the way you do things

Never be afraid to try something new

Ask yourself “is this my best?”

🚀 Ready to Elevate Your Sales Career?

If you’re ready to take your sales experience to the next level in a dynamic, industrial environment, we want to hear from you.

📩 Apply HERE.